Please click here if you are unable to view this page.
Use of Machine Learning for Personalisation
in Retail Banking
by Mr. Raghav Mathur


Mr. Raghav Mathur
Head of Data Science and Analytics, Grab Financial, Lending

DATE 12 May 2020, Tuesday
5.00pm to 6.00pm
Webinar: MITB In Conversation With Raghav Mathur,
Head of Data & Analytics, Grab Financial Lending


There is a new wave of innovation in the banking sector to move towards personalization of banking services. This is accelerated by Fintech companies offering competitive solutions in lending, insurance, collections, personal finance and payment options. Internet companies have been masters of personalisation and localisation of services e.g. internet search results, movie recommendations, restaurant recommendations. Personalisation is set to make retail banking more consumer friendly and change the way consumer interact with banks. In this session, we will discuss some interesting use cases, a recap of machine learning and analytics methodologies powering personalisation and why it is relevant in the mobile context.


About the Speaker

Raghav looks after data science and analytics for Grab’s lending business. He specialises in credit risk analytics from traditional and alternative data sources, machine learning and advanced analytics for a large spectrum of use cases including fraud, marketing, text analytics and IoT. Before joining Grab a little more than a year back, to set up the data science function for its lending business, Raghav was working at Experian Singapore where he was instrumental in setting up the machine learning and Innovation Lab for APAC businesses. He has 13 years of experience in analytics and machine learning across a diverse set of use cases while specialising in retail banking and risk management.


Copyright 2020. Singapore Management University. All rights reserved.
81 Victoria St, Singapore 188065
Have any question? Please contact

Don’t want to receive these emails anymore? Unsubscribe